Dog Sports Centre
Planning Your Dog’s Stay

Hours

Dog Sports Centre Canine Country Retreat operates 24 hrs a day 365 days a year. 

Our office is open for appointments from
Mornings 8:00 am to 10:45am
THE OFFICE IS CLOSED FROM 11:00am - 4:00pm
Evenings 4:00pm to 6:45pm
THE OFFICE IS CLOSED AT 7pm
 
7 days a week
by appointment only 
Please see below for holiday hours.
Pick up and drop offs are by appointment only.
 
 All stays at Dog Sports Centre are by reservation only.
 
PLEASE NOTE:
During January 12th - January 23rd 2023
we are only accepting a limited number of dogs for boarding.
 
HOLIDAY HOURS
The office is closed for pick up and drop offs on
 
New Years Day (Jan. 1st)
Family Day (Feb.)
Good Friday
Easter Sunday
Easter Monday
Victoria Day Monday
Canada Day (July 1st)
Civic Holiday (August)
Labour Day
Thanksgiving Monday
Christmas
Boxing Day

The office closes at 12pm (noon)
Christmas Eve
New Year's Eve
 
We recommend making reservations as early as possible to avoid disappointment, especially during July & August and during the Christmas holidays.   

We accept cash and e-transfers only.  We regret that we are unable to accept credit cards or debit.

Who Can Stay?

We are happy to have all breeds and mixes come out and enjoy a country vacation with us. 
We can cater to the tiniest or largest dog!
 
All dogs must have up to date vaccinations (rabies, parvovirus, & distemper) - titres are acceptable - Bordetella vaccination (kennel cough) is optional.  Dogs must be free of parasites.
 
All dogs must be healthy or have a stable medical condition that we are aware of.
If your dog becomes ill for any reason before dropping off for boarding please contact us to see if we are still able to accommodate your dog.

Dog Sports Centre regrets that we can not take dogs that are highly destructive or have severe medical conditions. We are happy to cater to dogs that are shy or have mild aggression or behaviour problems. Please discuss this with us before booking your dog's stay as we may not be able to accommodate some dogs during our busiest times. If your dog has special needs please discuss these with us before booking your dog’s stay. 

What should we bring?

Other than your dog, we recommend that you bring your dog's regular food.  This will prevent digestive upsets.  Bring enough food for your dog's stay plus a few days in case you need to extend your dog's stay due to delays in returning.  It is not necessary to send a 40 pound bag of food for a weekend stay and it can be awkward to store large bags of food.  Please bring your dog's food in a bag not a hard container.  If you would like you can pack it in individual portions, but we do not require this.
 
Treats of any type can be left for your dog.  Kongs including treats to stuff Kongs with (peanut butter, Cheese Whiz etc) can be dropped off for your dog.  If you would like to bring treats to share with your dog's boarding buddies let us know, this is sure to make your dog popular!  
 
You can also leave canned food for your dog.
 
RAW, HOMEMADE or food required to be refrigerated or frozen  
 
There is a $5 per day per dog charge for foods that are required to be frozen, refrigerated or require special preparation. 
 
Raw or Frozen food must be packaged in individual (or daily) serving sizes and packaged flat in freezer bags.  If food is packaged in containers, we may not be able to fit it in the freezer and so cannot accept it. If we do accept it, we are unable to return any containers (they will be disposed of). At certain times of the year we may not be able to take large quantities of frozen food so please double check with us while booking your dog's stay.

Blankets and toys from home can be sent with your dog.  We do provide blankets and toys so it is not necessary.  Please do not bring toys or blankets that you cannot part with.  Toys and blankets can get lost or damaged while boarding.  All blankets and toys should be washable in a regular washing machine.
Please do not bring bowls and dishes.  We are happy to supply these.

While boarding,  your dog should have a regular nylon or leather collar.  For safety reasons prong (pinch) or slip collars (choke chains, training collars) cannot be worn while boarding.  Dogs can wear harnesses instead of collars.

Please bring a copy of your dog's vaccination certificate.

If your dog is on a special diet or has allergies please make sure to bring this to our attention when dropping off your dog.

If your dog is on medications or supplements, please bring these with your dog in their original packaging with the original dose and instructions on the label.  For safety reasons it is important that medication is properly labelled and packaged.  Remember to pack enough medication for your dog's stay plus a day or two in case of delays.

Please be prepared to leave an emergency number.  

What if I can't make my appointment or need to re-book my pick up or drop off time? 

Call us at 519 938-9479.   We may not receive e-mails quickly enough to get back to you in a timely manner, but e-mails can be sent to dogsportscentre@bell.net.
We understand that plans can change and delays occur.  It is important to re-book a new pick up or drop off time.  Pick up and drop off times are by appointment only.  Remember, if you do not have an appointment, we are not expecting you and may not be available.  If you cannot make your appointment time please call so that we can book a new convenient time for you.
 
PLEASE NOTE THAT THE OFFICE IS CLOSED
BETWEEN 11:00am and 4:00pm and 7:00pm - 8:00am
Appointments can be arranged between 8:00am - 10:45am or 4:00pm - 6:45pm
 
THERE ARE NO PICK UPS AND DROP OFFS OUTSIDE OF OFFICE HOURS
IF YOU ARE RUNNING LATE AND CANNOT MAKE IT BEFORE WE ARE CLOSED PLEASE CALL US AS YOU WILL HAVE TO MAKE A NEW APPOINTMENT DURING OFFICE HOURS